Can I send files for free?

Yes! You can send files for free directly from our home page. No account or payment required.

Can I send a transfer using a link?

Absolutely. Our free service lets you send transfers by both email and shareable links. Paid accounts unlock even more options to support your recipients.

How many people can I send files to?

With our free service, you can send files via email to up to 6 people per transfer. Paid plans allow sending to 100+ recipients. Alternatively, use a shareable link to reach unlimited people.

Can I cancel my plan any time?

Yes, you can cancel your subscription at any time—instantly from your dashboard, no questions asked.

Which file types can I send?

All file types are supported, including PDFs, images, videos, Office documents, and more.

Is there a file size limit?

You can send files up to 1TB per transfer on paid plans. Free transfers have a smaller limit, perfect for most documents and media.

How secure are my file transfers?

All transfers are encrypted in transit and at rest. We use industry-standard security to keep your data safe.

How long are files available for download?

Files are available for 7 days on the free plan. Paid plans offer extended retention and custom expiry options.

We're always here to help. Contact us directly at support@sinosend.com.

Can I switch from WeTransfer to Sinosend easily?

Absolutely! Sinosend's interface is intuitive and we have guides to help you transition. You can migrate your workflows within a few hours. Unlike WeTransfer, you get the same features across all plans, so there's no need to upgrade for basic functionality.

Is my data more secure with Sinosend than WeTransfer?

Yes. Both use server-side encryption, but Sinosend is implementing client-side AES encryption (coming soon), which means even Sinosend cannot view your files. Additionally, Sinosend provides real-time geo-location tracking so you know exactly where downloads happen. WeTransfer offers none of these security enhancements.

Can I white-label Sinosend like WeTransfer?

Sinosend offers white-labeling on all paid plans, not just enterprise. You can customize domains, email addresses, and portals. WeTransfer limits white-labeling to enterprise customers only, making Sinosend more accessible for growing teams.

What happens if I need to update files after sending?

With Sinosend, you can update files directly. Recipients see the latest version without needing to re-download. WeTransfer has no solution for this - you'd need to send a new link entirely, creating confusion and duplicate work.

Does Sinosend offer data residency like GDPR requires?

Yes! You can select where your data is stored with options for US, EU, Asia, UK, Mexico, and Middle East data centers. Each transfer can have its own residency settings. WeTransfer doesn't offer this control, which can complicate GDPR and CCPA compliance.

How many people can collaborate on a Sinosend team?

Team sizes are flexible depending on your plan. Unlike WeTransfer's limited team features, Sinosend includes advanced role management, permissions, activity logs, and smart tagging for true team collaboration.

Is Sinosend more expensive than WeTransfer?

Sinosend's free plan includes more features than WeTransfer's free tier (5GB vs 2GB, longer availability). For business users, Sinosend typically offers better value with enterprise features at mid-market pricing, whereas WeTransfer charges premium rates for basic customization.

Can I use custom email domains with Sinosend?

Yes! Business plans and higher include custom email domain support, so transfers appear to come from your own email address (e.g., transfers@yourcompany.com). WeTransfer doesn't offer this at all.

Does Sinosend have file requests like WeTransfer?

Yes, and Sinosend's file requests include real-time geo-location tracking to see where files are being uploaded from. WeTransfer charges extra for file requests on paid plans and doesn't include tracking.

What about transfer expiration and calendar management?

Sinosend includes an expiration calendar that automatically manages when transfers expire, with visibility up to 90 days. You can set custom expiration dates per transfer. WeTransfer offers basic expiration but no calendar management or as flexible options.

WeTransfer vs Sinosend: Which File Transfer Service is Right for You?

A comprehensive comparison of two popular file transfer solutions

Compare WeTransfer and Sinosend side-by-side. See how Sinosend outperforms WeTransfer on security, features, and enterprise capabilities.

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Quick Comparison

Feature	WeTransfer	Sinosend
Max File Transfer Size	2GB (free) / 20GB (paid)	100GB standard, unlimited with enterprise
Password Protection	✓	✓
Client-Side Encryption (AES)	✗	Coming Soon
File Preview Support	✓	✓
Advertising Free	Paid plans only	✓
Custom Transfer Links	✓	✓
Transfer Availability (Days)	7 days (free) / custom (paid)	Up to 90 days
Background Customization	Limited (paid)	✓
Custom CSS	✗	Enterprise only
Data Residency Selection	✗	✓
File Requests	Paid plans	✓
Update Files After Send	✗	✓
Multiple Global Data Centers	Limited regions	6+ regions (US, EU, Asia, UK, Mexico, ME)
White Label Portals	Enterprise only	✓
Custom Domain	Enterprise only	✓
Custom Email Domain	✗	Business plans
Real-time Download Geo-location	✗	✓
File Request Geo-location	✗	✓
Smart Tagging & Organization	Basic	✓
Team Collaboration	Limited	✓
Expiration Calendar	✗	✓
Forward Transfers	✗	✓

Detailed Comparison

WeTransfer

✓ Strengths

User-friendly, intuitive interface
Large existing user base and brand recognition
Quick setup - no account required for free transfers
Good for occasional, lightweight file sharing
Reliable uptime and performance

✗ Limitations

Limited file size on free tier (2GB)
No client-side encryption available
No data residency control
Cannot update files after sending
Limited collaboration features
Restricted to 7 days default transfer availability
No white-label or custom domain options on free tier
No real-time analytics or geo-location tracking
No file request feature on free tier

Sinosend

✓ Strengths

Client-side encryption coming soon for maximum security
Full data residency control across 6+ global regions
Update files after sending - no need to resend
Unlimited file size on enterprise plans
White-label portals with custom branding
Real-time geo-location tracking for downloads and file requests
Team collaboration built-in with smart tagging
Up to 90-day transfer availability
Forward transfers save time on repeated uploads
Custom email domain for professional branding

⚠ Considerations

Newer entrant, building market presence
Requires account creation for all users
Custom CSS available only on enterprise plans

Choose Sinosend if you:

✓ Superior Security
✓ Complete Data Control
✓ Update Files Anytime

Choose WeTransfer if you:

• Larger File Limits
• Complete White-Labeling
• Real-time Analytics

Value Comparison

WeTransfer

Free: 2GB transfers, 7 day availability, ads, basic features

Pro: €12/month - 20GB transfers, custom branding (limited)

Business: Custom pricing - higher limits, more features

Best Value

Sinosend

Free: Up to 5GB, 30 days availability, all core features

Business: Affordable paid plans with 100GB transfers

Enterprise: Unlimited everything + full customization

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What Users Say About Switching to Sinosend

★★★★★

"We switched from WeTransfer to Sinosend for better security and the ability to update files after sending. Saves our team hours every week."

Sarah Chen

IT Manager, Design Agency

★★★★★

"As a European company, data residency is critical. Sinosend's EU data center option gives us peace of mind. WeTransfer couldn't offer this."

Marcus Müller

Compliance Officer, Tech Startup

★★★★★

"The file request feature with geo-tracking is incredible. We can now see exactly where clients are downloading from and get real insights into our workflows."

Jennifer Rodriguez

Project Manager, Production Studio

★★★★★

"Being able to update files after sending was a game-changer for us. No more chasing clients to re-download corrected files."

David Park

Operations Lead, Marketing Firm